Shipping policy
SHIPPING POLICY
SHIPPING CARRIER
ALL ORDERS ARE SHIPPED USING AUSTRALIA POST TO ENSURE
RELIABLE AND EFFICIENT DELIVERY.
DELIVERY TIMES
STANDARD SHIPPING TERMS TYPICALLY ALLOW FOR DELIVERY
WITHIN 3-5 BUSINESS DAYS ACROSS AUSTRALIA.
PROCESSING TIME
ORDERS ARE PROCESSED WITHIN 1-2 BUSINESS DAYS. DURING PEAK
PERIODS, SUCH AS HOLIDAYS, PROCESSING TIMES MAY BE LONGER.
SHIPPING COSTS
SHIPPING COSTS ARE CALCULATED AT CHECKOUT BASED ON THE
ORDER SIZE AND DELIVERY LOCATION.
ORDER TRACKING
ONCE YOUR ORDER IS DISPATCHED, YOU WILL RECEIVE A
CONFIRMATION EMAIL WITH TRACKING INFORMATION TO MONITOR
YOUR SHIPMENT.
LOST OR DAMAGED ITEMS
IF YOUR ORDER DOES NOT ARRIVE OR IS DAMAGED IN TRANSIT,
PLEASE CONTACT US WITHIN 7 DAYS OF RECEIPT SO WE CAN ASSIST
YOU PROMPTLY.
THANK YOU FOR CHOOSING INFINITE HAIR AND SKIN. WE
APPRECIATE YOUR SUPPORT!